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FAQ
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This section has been created to answer some questions or queries you may have. Please get in touch, by phone, email or by completing the consultation form, if your answer isn't covered here and I will be happy to assist.💐
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Do you deliver?I can deliver within a 7 mile radius of Liverpool 12 for a fee of £3.95. For same day delivery, your order must be placed before 11am. All orders are delivered no later than 6pm.
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What if the recipient isn’t in to take their flowers?For local deliveries, our driver will first look for a safe, covered space to leave the bouquet. If that isn’t an option, they try a neighbour. Lastly they will call the recipients phone number, as we try to keep it a surprise as long as possible! A calling card will be popped through the door. The flowers must be delivered as they are perishable.
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Can I order a bespoke design or bouquet?All of my bouquets and arrangements are made to order and can be personalised or customised. Just give me as much information as possible; i.e., colours, occasion, favourite or desired flower, and I will create something beautiful. Obviously, seasonal availability of a certain flower will be dependent! If you have a special anniversary, new baby etc. I can advise you on the traditional flowers given or use appropriate colours, or you can just trust me to create something meaningful and unique!
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Do you do wedding flowers?Yes! I would love to help create your perfect day. Just fill out the consultation form with as much information as possible about your big day, including date and your budget. I'll then arrange a to discuss your vision for your day, requirements and work with you to create some beautiful bouquets or installations. You can also drop me an email or Whats App.
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Do you do funeral flowers?Making any decision at a time of loss is always difficult. Whether you’re looking to send farewell flowers to a funeral or sympathy flowers to a family, I'm here to listen & help where I can. When you’re ready, together we can plan something special & unique to reflect your loved ones personality & passions. I can advise you on a range of styles, sizes, flowers & colour, ensuring that the finished design is the perfect tribute. You can get in touch with me in a number of ways; you can complete the consultation form, email, Whats App or give me a call. To ease you further, I can deliver farewell flowers free of charge to any funeral director within a 7 mile radius.
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Are your bouquets always exactly as they look in the pictures?Because I always want my flowers to be as fresh as possible, I create designs in your ordered colour way but with the very best flowers available that day. This means they will look slightly different to the pictures.
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Do you have a shop I can visit or pick up from?At the moment, I create all of my designs in my home studio and unfortunately, I don't (yet!) have a shop you can visit. If you would like to pick up your order instead, you can do so from my home studio and I'll provide you with a collection address.
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How eco friendly are you?I'm a newly established florist and as I do use mostly imported flowers, I do try to do my best in other areas. As well as having a small cutting patch, which is pesticide free and caters for bees, all of my packaging is either fully reusable, compostable or recyclable. I am mindful of the environment in all of my designs and whilst floral foam is required for some arrangements or funeral work, I do try use AgraWool as a replacement wherever possible. I am looking at trialling some other ideas and in the future get rid of it all together.
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What if something is wrong with my flowers?I sincerely hope you never have to ask this... but just in case, please get in touch by sending a picture of the issue by email or Whats App on 07788 218 967 and we can take it from there.
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